Shop with confidence at ZBay, where we've cut out the middlemen to reduce the risk of fraud.

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Shop with confidence at ZBAY where we've cut out the middlemen to reduce the risk of fraud. Our direct-to-consumer model ensures that your personal and financial information is protected at all times. So why wait? Start your hassle-free shopping experience today!

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Hear from Our Customers

Have Questions?

We Have Answers!

How do I place an order on your website?

To place an order on our website, simply browse our products and add the ones you like to your cart. Proceed to checkout, and enter your shipping information. Review your order summary to ensure everything is correct, and click "Place Order" to complete your purchase. You'll receive an order confirmation email with details about your purchase. If you have any issues or questions, feel free to contact us!

What forms of payment do you accept?

We accept Cash on Delivery (COD) as the only form of payment. Please note that we only deliver within Pakistan, and payment is due upon delivery of your order. Our courier will collect the payment from you when your order is delivered to your doorstep. We do not accept any other forms of payment, such as credit cards or online payments.

What is your return policy?

We want you to be completely satisfied with your purchase! If for any reason you're not happy, we accept returns within 7 days of delivery. Please contact us to initiate the return process. Note that the product must be in its original condition and packaging. Once we receive the returned item, we'll issue a refund in the form of store credit or exchange it for a different size/color (if available). Please note that shipping costs are non-refundable.

Is my personal information secure on your website?

Absolutely! Our website uses industry-standard SSL encryption to ensure your personal information is protected. Our secure checkout process ensures that your data is safe and secure. We also comply with Pakistan's data protection regulations to ensure your information is kept confidential. Additionally, we do not store any payment information since we only accept Cash on Delivery (COD) payments. You can trust that your personal information is secure when shopping with us.

Can I order products from outside the country?

Unfortunately, we only deliver within Pakistan and do not ship internationally. Our website is designed to serve customers within Pakistan, and we only accept Cash on Delivery (COD) payments. If you're trying to place an order from outside Pakistan, we apologize, but we cannot fulfill your order. Please contact us if you have any other questions or concerns!

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